Bursar’s Office

Bursar’s Office also known as Business Office, is responsible for the billing of tuition and fees for admitted students, creating payment plans to help students get their accounts paid off, disbursing the FAFSA stipend checks, issuing the book vouchers for those whom have FAFSA credits, accepting payments for verification letters, transcripts and application fees, parking tags as well as the housing and meal plan services provided by the university. This office is not involved in the financial aid process (which is handled by the Financial Aid Office).

Bursar’s Office is committed to helping our students and their families meet their financial obligations to the University by providing superior quality service. NAU Bursar’s Office takes pride in our accurate and immediate response to your inquiries and our ability to take the appropriate actions regarding all student accounts in compliance with county, state, and federal government regulations, and responding to student and parent inquiries about these financial issues in a helpful, informed and courteous manner through team work with NAU Financial Aid Office.

Get To Know Us

NAU bursar staff are here to help you answer any questions you may have about your student finances, how to pay your bill, and more! For any inquiry please email sa@na.edu and you will be replied in most cases within an hour.

Expecting a Refund?

We know you’re anxiously awaiting your refund…and we’re moving as quickly as possible. To get more information about your refund check, email sa@na.edu or take a look at our important announcement section.

Prior to or on the first class day 100%
Between the second and 15th class days 70%
Between the 16th and 20th class days 25%
After the 20th class day None

Please visit our tuition and fees page for an overview of all fees.


Tuition Payment Plan

North American University offers tuition payment plan for those who are having difficulty to pay their tuition in full by the due dates. Please read our Tuition Payment Plan Policy below. For more information please visit Business Office-Room SC201 or call 832 230 5155.

Changed Your Mind?

If for any reason you will not be attending any of your courses, you must drop or withdraw from your courses by the refund deadline. Please remember that you are financially and academically responsible for your enrollment. Check MyNAU to verify enrollment, check your account balance, or to pay via American Express, MasterCard, or Visa.

Check Your Email

In compliance with the University policy on email, correspondence from the Bursar’s Office will be sent to the student’s official University ’email@na.edu’ email account. Students are expected to check their email on a frequent and consistent basis in order to stay current with University-related communications.