International Student Health Insurance

This plan covers you for the period of international travel required by your academic institution and for which you are participating. 100% of reasonable expenses for medically necessary physician office visits, inpatient hospital services, physician and hospital outpatient services, and emergency hospital services up to a $500,000 limit. Additional benefits for medically necessary services are also payable at 100% of reasonable expenses, subject to certain limitations or maximums.

Your Insurance ID Card

Once you are enrolled, register online to download your insurance ID card at www.4studenthealth.com/nau. If you need medical treatment before you receive notice that your ID card is active, please contact Relation Insurance Services at (800) 955-1991. If you go to a doctor’s office, urgent care center, hospital, or pharmacy, you will be asked for your Insurance ID Card.

Carry your insurance ID card with you at all times

Health Services
Health Services
Using your insurance

Click on the link above titled “Using your insurance” to , are brief highlights of the plan benefits. For more information, please
consult the Plan Certificate. For questions about medical benefits or claims,
please call Relation Insurance Services at (877) 246-6997.

How will I get my membership ID card?

Your North American University administrator will email you instructions on how to get your ID Card.

Health Services
Health Services
Convenience Care Clinics, Urgent Care and Hospital Emergency rooms

Hospitals in the U.S are VERY DIFFERENT from those in other countries.
When facing a health issue that threatens your life or your limb, a hospital emergency room is the place to go!!!However, most common injuries and illnesses can be addressed in the comfort of your neighborhood Urgent Care center. Multiple studies have shown that as many as half of all ER visits could be better handled in an urgent care setting. For those who have health insurance, using Urgent Care instead of the emergency department could benefit from out-of-pocket cost savings of $50 in co-pay amounts and as much as $400 or more, depending on deductible rates.

Ask a Nurse

Are you wondering whether you should you go to your doctor’s office or the hospital’s emergency center? The Harris Health System’s Ask My Nurse service gives you a quick, easy, and free way to decide.

In an emergency center, doctors and nurses must care for the sickest patients first. For others who may not be quite so sick, that may mean a long wait — even if you or someone in your family has a fever, nausea, pains, or other symptoms. This can be frustrating. To be sure you or your family do not have to wait in a busy, crowded emergency center unless you really need to, call Ask My Nurse at 713-634-1110. Experienced nurses are available to help you and answer your questions seven days a week, 7 a.m.-9 p.m. Memorial Hermann also has a 24/7 nurse available at (713) 338-7979

Health Services

This plan does NOT include regular dental or vision coverage. A large percentage of Americans do not have dental or vision insurance so you can just ask the dentist or eye doctor what they will charge ahead of time for those without insurance.