International Student Health Insurance

This plan covers you for the period of international travel required by your academic institution and for which you are participating. 100% of reasonable expenses for medically necessary physician office visits, inpatient hospital services, physician and hospital outpatient services, and emergency hospital services up to a $500,000 limit. Additional benefits for medically necessary services are also payable at 100% of reasonable expenses, subject to certain limitations or maximums.

Using Your Insurance
plan Certificate
Plan Snapshot
International Student Insurance Plan Hub
Your Insurance ID Card

Once you are enrolled, register online to download your insurance ID card at If you need medical treatment before you receive notice that your ID card is active, please contact Relation Insurance Services at (800) 955-1991. If you go to a doctor’s office, urgent care center, hospital, or pharmacy, you will be asked for your Insurance ID Card.

Carry your insurance ID card with you at all times

Health Services
Health Services
Using your insurance

Click on the link above titled “Using your insurance” to , are brief highlights of the plan benefits. For more information, please
consult the Plan Certificate. For questions about medical benefits or claims,
please call Relation Insurance Services at (877) 246-6997.

How will I get my membership ID card?

Your North American University administrator will email you instructions on how to get your ID Card.

Health Services
Health Services
Convenience Care Clinics, Urgent Care and Hospital Emergency rooms

Hospitals in the U.S are VERY DIFFERENT from those in other countries.
When facing a health issue that threatens your life or your limb, a hospital emergency room is the place to go!!!However, most common injuries and illnesses can be addressed in the comfort of your neighborhood Urgent Care center. Multiple studies have shown that as many as half of all ER visits could be better handled in an urgent care setting. For those who have health insurance, using Urgent Care instead of the emergency department could benefit from out-of-pocket cost savings of $50 in co-pay amounts and as much as $400 or more, depending on deductible rates.

Ask a Nurse

Are you wondering whether you should you go to your doctor’s office or the hospital’s emergency center? The Harris Health System’s Ask My Nurse service gives you a quick, easy, and free way to decide.

In an emergency center, doctors and nurses must care for the sickest patients first. For others who may not be quite so sick, that may mean a long wait — even if you or someone in your family has a fever, nausea, pains, or other symptoms. This can be frustrating. To be sure you or your family do not have to wait in a busy, crowded emergency center unless you really need to, call Ask My Nurse at 713-634-1110. Experienced nurses are available to help you and answer your questions seven days a week, 7 a.m.-9 p.m. Memorial Hermann also has a 24/7 nurse available at (713) 338-7979

Health Services

These healthcare providers are walk-in clinics like Walgreens and CVS. Most of these locations are designed to be affordable and efficient as possible. As such, they staff nurse practitioners (NPs) or physician assistants (PAs) rather than more costly physicians and they tend to focus on slightly less advanced medical procedures than an urgent care center. That said, services do range based on the operator of the location.

The most common services at these clinics are assisting with minor injuries and illnesses like treatment of flu and cold symptoms, strep throat, and minor cuts and skin conditions. However, other common services include immunizations, annual physicals and health screenings. They all prescribe medications and most have adjacent pharmacies for pick-up convenience.

Some examples close to NAU.

Walgreens clinics. Most are open until 7pm Mon-Fri but also have Saturday and Sunday hours too. Always try to make an appointment by phone Walgreens main clinic phone number first: 855-925-4733. If appointments are not available, they take walk-ins too. They can even tell you how long the wait is when you call.

  • 9810 S Mason Rd, Richmond, TX 77406
  • 6120 Hwy 6, Missouri City, TX 77459
  • 2605 W Holcombe Blvd, Houston, TX 77025
  • 5200 Westheimer Rd, Houston, TX 77056

An urgent care center is one degree more advanced than a retail clinic and they staff and equip accordingly. For instance, most urgent care locations have at least one medical doctor on staff and have the physician available to see patients any time the doors are open. That said, you could still see a nurse practitioner or physician assistant rather than a doctor. Additionally, most urgent care locations have on-site X-Ray equipment and can handle more sever urgent care services such as broken bones, burns and other non-emergent conditions that retail clinics are unable to.

Urgent care facilities are very often used to fill the gap between primary care doctors and emergency rooms, thus alleviating the strain on ERs and their typically long wait times. The average patient waits 15 minutes or less at an urgent care and can expect a $35-55 insurance copy for their visit. If you don’t have insurance, the cost may be as high as $125-150 per visit. Both retail clinics and urgent care centers do require payment (or at least a copay) at the time of your visit.

U. S. Healthworks
10521 Corporate Dr. Stafford, TX 77477
Phone: (281) 277-7997
Hours: Monday through Friday, 8am to 5pm

MedSpring Urgent Care
1403 TX – 6, Sugar Land TX 77478
Phone: (832) 260-0640
Hours: 9am to 9pm -7 days per week

Most ERs are open 24 hours a day and specialize in life-threatening conditions and injuries that require more advanced technology and highly trained medical personnel and surgeons to diagnose and treat. Essentially, they are equipped to handle anything that walks through their doors. ER wait times can be several hours and the average cost is many times larger than a retail clinic or urgent care.

Some HOSPITALS close to NAU:

St. Lukes
Sugarland 1317 Lake Pointe Pkwy
Sugar Land, TX 77478

Memorial Hermann SW
7600 Beechnut Street
Houston, TX 77074

Houston Methodist
16655 Southwest Fwy
Sugar Land, TX 77479

This plan does NOT include regular dental or vision coverage. A large percentage of Americans do not have dental or vision insurance so you can just ask the dentist or eye doctor what they will charge ahead of time for those without insurance.