Service Request

The Department of Facilities Management handles all facility related emergencies, maintenance work, repairs, custodial, landscaping, and pest control requests, temperature issues, and events and moving.

Maintenance requests:

All non-emergency maintenance requests can be submitted electronically at any time via email at The Department of Facilities Management will need the following pieces of information to process your request (please give us as much detail as possible so we can alert our front line technicians appropriately):

  • NAU ID Number
  • Contact Information
  • Floor
  • Room

Department of Residential Operations and Facilities Management
Room 732, 7th Floor,
North American University
11929 W Airport Blvd
Stafford, TX 77477
Ph: +1 832 230 5082
Cell: +1 281 673 8597